IT Workplace & Operations Engineer (m/f/d)

About this role

YOUR BRILLIANT FUTURE IN TECH IS NOW Welcome to the world of Zoi! We transform manufacturing and retail enterprises through AI-first strategies that deliver measurable business value. We don't just advise: we implement, operate, and scale solutions that turn AI adoption into competitive advantage. We are expanding our European teams in Barcelona, Figueres, Sevilla and Las Palmas. Just choose your favorite Zoi city! Travel between our locations is possible.

WHAT YOU DO Internal IT Scaling & Strategy: Expand and refine internal IT infrastructure and end-user computing strategies to align technical operations with Zoi’s global growth. SaaS Ecosystem & IAM Administration: Design, administer, and optimize core SaaS applications (Google Workspace, Microsoft 365) and cloud identity lifecycle management (SSO, SAML via JumpCloud and Microsoft Entra ID) in partnership with Security and HR.

Modern Endpoint Management: Direct end-to-end device management across Windows, macOS, ChromeOS, and mobile platforms utilizing Microsoft Intune, Google Endpoint Management, and JumpCloud. Endpoint Security & Infrastructure: Deploy and fine-tune Microsoft Defender for Endpoint security workflows, enterprise VPNs, and Ubiquiti (UniFi) network hardware to keep our hybrid environment secure and connected. Automation & AI Enablement: Eliminate manual tasks by scripting in PowerShell, Bash, or Python (or using AI tools and automation workflows), and help prepare our internal infrastructure for next-gen AI tools and interfaces.

Technical Escalation & Support: Serve as the internal escalation point for complex hardware, software, and networking topics while building structured, well-documented IT workflows. WHO YOU ARE Experience: 4+ years in IT operations, systems administration, or internal infrastructure engineering—ideally within a fast-paced or high-growth tech organization. Technical Expertise: Hands-on mastery of multi-OS fleets (macOS, Windows, ChromeOS) using modern MDM/UEM tools (Microsoft Intune, Google Endpoint Management, JumpCloud) and endpoint security platforms like Microsoft Defender.

Networking & SaaS Skills: Solid understanding of networking basics (DNS, DHCP, subnets), enterprise VPNs, Ubiquiti hardware, and central administration of SaaS tenant environments. Scripting & Proactive Mindset: Comfortable using PowerShell, Bash, Python, or AI-assisted tools to automate IT processes (onboarding/offboarding, asset management). Mindset & Values: Dynamic, positive, and proactive in finding solutions. You enjoy experimenting with new tech (like unifying directory environments in JumpCloud) and continuously testing solutions to see what fits best.