IT Support Engineer Intern

About this role

Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets.

WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience. Intern to join our IT Support team in Katowice and provide day-to-day helpdesk support.

What you’ll get to do Onsite support for internal users Provide account/access support for highly available systems Preparation of equipment for users and returned by users - wiping disks, system and software installation Update and modify the internal hardware database Contact with users and handed over of equipment to them Maintain internal documentation What you should have Basic knowledge of Windows or MacOS Basic knowledge of network protocols Overall knowledge about IT and technology Willingness to learn and upskill in innovative technologies Analytical skills Team player and problem-solving attitude Good written and verbal communication skills in Polish and English (at least B2) Availability: at least 24 hours per week, working on-site at our Katowice office.

Bonus points if you have Experience with a ticketing system What we offer Salary depending on presented skills 33 - 36 PLN gross per hour (Civil Law Agreement/mandate contract) Cafeteria system (MyBenefit) Lunch compensation (Pyszne Pay) Luxmed VIP package Group insurance and travel insurance English lessons during work hours Modern office with ergonomic workstations, game room and fully equipped kitchen Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.