IT Support Engineer Intern

About this role

Who We Are VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML. Intern to join our IT Support team in Katowice and provide day-to-day helpdesk support.

What you’ll get to do Onsite support for internal users Provide account/access support for highly available systems Preparation of equipment for users and returned by users - wiping disks, system and software installation Update and modify the internal hardware database Contact with users and handed over of equipment to them Maintain internal documentation What you should have Basic knowledge of Windows or MacOS Basic knowledge of network protocols Overall knowledge about IT and technology Willingness to learn and upskill in innovative technologies Analytical skills Team player and problem-solving attitude Good written and verbal communication skills in Polish and English (at least B2) Availability: at least 24 hours per week, working on-site at our Katowice office.

Bonus points if you have Experience with a ticketing system What we offer Salary depending on presented skills 33 - 36 PLN gross per hour (Civil Law Agreement/mandate contract) Cafeteria system (MyBenefit) Lunch compensation (Pyszne Pay) Luxmed VIP package Group insurance and travel insurance English lessons during work hours Modern office with ergonomic workstations, game room and fully equipped kitchen Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.