IT SPECIALIST (SYSANALYSIS)

About this role

**This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions. FOR ENTRY AT THE GS-11 Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions In addition to meeting the basic requirement: One year of specialized experience equivalent to the next lower grade (GS-09) in the Federal service, which demonstrates the ability to perform the duties of the position.

Specialized experience is defined as: Identifying basic information systems and software design requirements; participating in testing and implementation of an information system; participating in systems and software life cycle development processes. FOR ENTRY AT THE GS-12 Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position.