IT SPECIALIST (SYSADMIN/CUSTSPT)-Direct Hire Authority

About this role

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 located here. This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-01, equivalent to the next lower grade GS-04 or equivalent in other pay systems.

General experience in assisting with base level accountability of sensitive information technology equipment and asset management operations and support of the installation's information technology equipment, computers, network equipment and all other IT equipment assets; assisting with the receiving, acceptance, distribution and accountability of all IT assets; assisting as a base software license manager; providing management assistance and consultation on processes; establishes procedures.

The experience must demonstrate each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication, 4) Problem solving.NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. OR EDUCATION: Applicants must possess a bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the following fields identified above and required the development or adaptation of applications, systems or networks.

Must submit all relevant transcripts.NOTE: You must submit a copy of your transcripts. Ideal Candidate: Two or more years of experience performing client systems technician or desktop support duties, including hardware, operating system, and end-user troubleshooting Two or more years of experience deploying or reimaging devices through network-based imaging processes, such as Preboot Execution Environment (PXE) boot and related deployment tools Two or more years of experience installing, configuring, updating, and troubleshooting software through both hands-on/on-site support and remote management tools KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.