IT SPECIALIST (SYSADMIN/CUSTSPT)

About this role

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Certified per at the Information Assurance Technical II for SystemAdministrators.Knowledge of network architectures,topologies and protocols.Knowledge of network hardware, software, tools, and techniquesto administer various devices.Ability to troubleshoot and solve problems on networkequipment and distinguish between software and hardware problems.Expert knowledge of a wide range of IT systems analysis and designtechniques and approaches.Expert knowledge of security and integrity requirements, requirements analysis, testing, configuration management and life cycle management.Knowledge in conducting the planning and carrying out IT design studies; determinefeasibility of requirements and design alternatives.Knowledge of applications, operating systems, protocols and ITequipment.Knowledge of government laws and IT regulations.Abilityto troubleshoot,recover and adjust IT systems.Ability to write clear and concise functional documentation, programspecifications and training materials; edit and update desk guides, user manuals, and other materialswith a focus on the end-user..

Examples of . Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: ???????https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ OR https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ .

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.