IT SPECIALIST (SYSADMIN)

About this role

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Applying Agile, Scrum, DataOps, and Lean methodologies to develop processes, procedures, and practices that align with IT product development and business needs; 2) Collaborating to provide technical advice, guidance, and recommendations on IT projects, including support for acquisition management, staffing, and budget oversight; 3) Implementing data security measures, configuring Salesforce, building workflows, and creating validation rules to optimize the platform's functionality; 4) Possessing strong knowledge of REST and SOAP APIs, APEX, Visual Studio Code, XML, JSON, and web APIs; and 5) Working with Data Definition Language (DDL), Data Manipulation Language (DML), triggers, and data modeling.

Your experience must reflect skill in the following four competency areas: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Testing software to ensure reliability. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

IT-related experience demonstrating this competency include: Collaborating with contractors and cross-functional teams to gather and analyze business requirements. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.