IT Specialist (Policy and Planning)

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/14/2026. You must meet the Basic Requirements (Individual Occupational Requirement), Specialized Experience, and the Selective Placement Factor to qualify for this series as described below. Basic Requirements (Individual Occupational Requirement): Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-13, in the normal line of progression for the occupation in the organization. Specialized Experience is defined as experience experience in enterprise storage and data management engineering supporting mission-critical systems within a large enterprise environment. For purposes of this position, a large enterprise is defined as an organization operating a geographically distributed IT portfolio across multiple data centers or regions, supporting 10,000 or more end users, managing one hundred or more storage arrays and multiple petabytes of storage under centralized governance, and subject to formal regulatory or compliance requirements (e.g., FISMA (Federal Information Security Modernization Act), HIPAA (Health Insurance Portability and Accountability Act), PCI-DSS (Payment Card Industry Data Security Standard), and SOX (Sarbanes-Oxley Act)).