IT Specialist (APPSW)

About this role

In order to qualify for a IT Specialist (APPSW), GS-2210 position, you must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates all of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; and 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; and 3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In order to qualify for a IT Specialist (APPSW), GS-2210 position at the GS-12 grade level, if you meet the following qualification requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1) Reviewing business, functional, or technical requirements to identify testing needs and expected system behavior; 2) Developing and executing test plans, test cases, or test scripts for software applications using testing methods such as functional, integration, system, regression, performance, usability, or acceptance testing; 3) Identifying, documenting, and tracking software defects or incidents, including retesting corrected defects and validating that changes meet established requirements; 4) Preparing or coordinating test data, test environments, and testing activities associated with software releases, upgrades, or production changes; and 5) Communicating test results, defects, risks, and testing status to developers, project teams, customers, or other stakeholders.