IT Specialist

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2026. Basic Requirement (IOR): Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

The basic requirements MUST be substantiated in your resume. Failure to provide the required information will render your application ineligible for consideration. You may qualify for the GS-12 based on your experience as described below: Specialized Experience GS-12: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: administering and supporting enterprise virtualization environments, including hypervisors, virtualization management platforms, virtual machines, compute clusters, virtual networking, and storage infrastructure; installing, configuring, upgrading, patching, and maintaining virtualization systems; monitoring system health, capacity, availability, and performance; troubleshooting and resolving virtualization issues involving compute, storage, networking, and operating systems; provisioning and managing virtual machines, templates, snapshots, resource allocation, and migrations; implementing security configurations and access controls in accordance with organizational requirements; supporting backup, disaster recovery, high availability, and business continuity activities; coordinating infrastructure changes and maintenance activities with other technical teams; assisting with the planning and execution of virtualization upgrades, migrations, consolidation efforts, and technology refresh projects; providing technical guidance to other administrators and coordinating technical assignments; and maintaining system documentation, configuration records, and operational procedures to support the reliability and availability of enterprise virtualization infrastructure.