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USA remote

IT Specialist

Executive Office for Immigration ReviewAlexandria, VirginiaPosted 13 Oct 2026

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About this role

In order to qualify for the IT Specialist position, you must meet the following minimum qualifications: Minimum Qualification Requirement: Under the updated Competency-Based Qualification Standard for the IT Management Series (2210), applicants must: Demonstrate you have the required specialized experience for the position, Meet or exceed all required general competencies at the minimum proficiency level for the GS-13 grade.

You may be considered ineligible and removed from further consideration for the position, if you fail to meet any of the criteria above. FOR THE GS-13 LEVEL: Specialized Experience You must demonstrate knowledge, skills, and abilities/competencies related to the work of this position, normally attained through the equivalent of one year of specialized experience at the GS-12 level or equivalent, or obtained through other means.

Specialized experience for this position is defined as: Analyzing and evaluating performance gaps, security vulnerabilities, and operational weakness for enterprise IT systems and portfolios; Developing technical documentation, operating procedures, and briefings to support IT investment strategies and modernization initiatives; Applying NIST standards and Zero Trust architecture Principles to review and resolve IT problems.

Specialized experience must show demonstrable competencies aligned to the position's job analysis and the IT-2210 standard. AND For the GS-13 General Competencies and Minimum Proficiency Levels: Attention to Detail (Level 4, Advanced), Customer Service (Level 4, Advanced), Decision Making (Level 3, Intermediate), Information Management (Level 4, Advanced), Interpersonal Skills (Level 4, Advanced), Oral Communication (Level 3, Intermediate), Problem Solving (Level 4, Advanced), Teamwork (Level 4, Advanced), Technical Competence (Level 4, Advanced).

Competency definitions: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

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Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on the qualifications for this position, click here.

Source listing: usajobs

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