IT Specialist

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/28/2026. You must meet the Minimum Qualification Requirements, Specialized Experience, and Selective Placement Factor to qualify for this series as described below: Minimum Qualifications Requirements EXPERIENCE: To qualify for this position, you must have information technology-related experience demonstrating all of the four competencies listed below.

Ensure that this experience is clearly described in your resume: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND- SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized Experience is defined as experience conducting analyses of enterprise-level data and performance metrics to identify trends, patterns, and actionable insights; applying analytics methods, data quality principles, and quality control methodologies to support the governance, oversight, accuracy, consistency, and continuous improvement of metrics and analytical products; and developing, maintaining, and evaluating enterprise metrics, performance measures, and data products, including dashboards, reports, and data visualizations.