IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

About this role

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- Experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

Qualifying Experience: To qualify at the GG-12 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience supporting the warfighter throughout the project life cycle; guiding clients through the introduction of new products and service delivery; and translating technical solutions into strategic project designs that meet organizational goals in a fast-paced customer service environment.

Applicants must also possess qualifying experience in at least one of the following areas: SharePoint Dashboards: Experience building, designing, and maintaining Microsoft SharePoint dashboards; or Cost Estimation: Experience estimating project and life-cycle costs based on identified customer requirements and associated technical-solution cost elements. Qualifying experience must also demonstrate attention to detail, customer service, oral communication, and problem solving, as described in the vacancy announcement.