USA remote
IT & Cybersecurity Compliance Specialist
About this role
About Pearl Pearl is shaping the future of dentistry with a suite of AI solutions developed to establish higher standards of quality and care for patients worldwide. Since 2019, our team has engineered FDA-cleared computer vision capabilities for interpretation of 2D and 3D dental imagery; industry-leading capabilities which clinicians, practice owners, labs, and insurers use to elevate the efficiency, accuracy, and consistency of dental care around the world.
The Role We are seeking an experienced IT & Cybersecurity Compliance Specialist to manage our IT infrastructure and lead cybersecurity and privacy compliance efforts. This role combines hands-on IT administration with strategic compliance program ownership, ensuring our systems are secure, well-maintained, and aligned with global regulatory frameworks including SOC 2, HIPAA, and GDPR. The ideal candidate is a proactive, detail-oriented professional comfortable spanning both technical IT operations and formal compliance management within a SaaS medical device environment.
Key Responsibilities IT Infrastructure & Systems Administration - Administer and maintain core IT systems including endpoint management, identity and access management (IAM), and SaaS tooling (e.g., Google Workspace, Slack, Notion). - Manage employee onboarding and offboarding processes including provisioning and deprovisioning of accounts, hardware, and system access. - Maintain and enforce IT access controls, role-based permissions, and the principle of least privilege across all systems.
- Serve as the first point of escalation for internal IT support requests and tickets, triaging and resolving technical issues. - Manage and maintain the company’s device fleet, including MDM (Mobile Device Management) enrollment, patching, and compliance monitoring. - Administer and monitor cloud infrastructure and SaaS platform configurations for security and availability. - Maintain IT asset inventory and manage software licensing.
Cybersecurity & Privacy Compliance - Conduct gap assessments to evaluate compliance with security and privacy regulations (e.g., SOC 2, HIPAA, GDPR). - Develop, write, and revise Standard Operating Procedures (SOPs) for security and privacy programs. - Implement and monitor security-related Key Performance Indicators (KPIs) to measure and improve compliance performance. - Assess, document, and report security breaches or incidents, ensuring timely and accurate communication.