IT Business and Relationship Manager

About this role

To meet the minimum qualifications for this position, you must meet the specialized experience requirements. To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include: Experience serving as a primary liaison between IT and business units, translating institutional requirements into technology, financial, and operational strategies while managing stakeholder expectations and service performance.

Experience managing the lifecycle of IT budget formulation, execution, and financial tracking, including developing spend plans, forecasting models, and financial analyses in compliance with federal financial regulations. Experience conducting qualitative and quantitative evaluations of IT programs, identifying operational risks or inefficiencies, and preparing executive-level briefings and strategic recommendations for senior leadership.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of Business Relationship Management & Stakeholder Alignment: Expert knowledge of business relationship management (BRM) principles, customer service strategies, and stakeholder engagement practices to align IT resources with institutional priorities.

Knowledge of Federal Budget & Financial Management Principles: Comprehensive knowledge of federal budget formulation, execution, and financial monitoring, along with appropriations law, to oversee IT funding and conduct financial analyses. Knowledge of Acquisition Lifecycle & Contract Governance: Expert knowledge of IT procurement workflows, FAR-based acquisition practices, and COR contract management to ensure deliverables meet cost, schedule, and quality standards.

Knowledge of IT Governance, Internal Controls & Audit Compliance: Comprehensive knowledge of administrative governance frameworks, asset accountability, and OMB Circular A-123 review procedures to ensure audit readiness and operational compliance. Ability to Conduct Program Analysis & Communicate Executive Recommendations: Advanced skill in qualitative and quantitative program evaluation methodologies, paired with the ability to synthesize complex data into executive briefings, policy recommendations, and strategic resource plans.