EU remote
Insurance Specialist (Renewals)
About this role
Compliant selling of business insurance to existing commercial clients (Back Book). Ensuring the product offered is based on a thorough and fair review of Radius Insurance available market and best suits the needs (and wants) of the client. Own target and servicing existing business client including any of their needs or additional requirements throughout the first 12 months of their insurance. Where relevant, supporting additional work of the commercial team.
Acting as a Broker on behalf of relevant Radius Insurance clients. Customer retention of existing policies and upselling/cross-selling of additional products. Client account management including: mid-term adjustments; departmental and client administration; facilitating finance for clients via third party partners; action post received (e.g. from clients or insurers) / to be sent. Working towards targets and key performance indicators, as agreed with management.
Effectively managing your own time, requesting support when required. Working as a member of a team to help develop other staff and progress the company, as a whole. Providing excellent customer service, including but not limited to, de-escalating complaints/customer issues and building long-term relationships with clients. Working with others including colleagues and insurers to develop long-term relationships. Administrative duties associated with the role.
Engaging with clients, predominantly through phone and email. Addressing problems identified and putting corrective measures in place. Ensuring your working environment is safe and appropriate for the role. Continuous professional development as required by relevant regulation and/or legislation. APA or CIP Bonus paid as a % of salary Salary: No Qual - 30K euros (36,300 OTE) APA (Accredited Product Adviser) 33K euros - (39,930 OTE minimum) CIP (Certificate in Insurance practice) 35K euros - (42,350 OTE minimum) A friendly culture that mirrors our proposition to our customers.
A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive And of course, you will be compensated competitively along with bonus potential and a good range of core benefits Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.