Instructional Designer, Global Sales Enablement

About this role

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team The Global Sales Enablement team helps Stripe’s sales teams develop the knowledge and skills to support our users effectively. We build onboarding and ongoing learning experiences covering Stripe’s products, sales processes and tools, sales skills, and business knowledge. We work with subject matter experts and cross-functional partners to turn complex information into practical learning resources. Through self-serve content, practice, and feedback, we help sellers build and apply skills in their day-to-day work.

What you’ll do You’ll design, build, and maintain learning content that gives Stripe’s sales teams a consistent foundation for their work. Your projects will include e-learning modules, blended learning resources, and performance support tools that help sellers learn new concepts and apply them. Working with enablement teammates and subject matter experts, you’ll clarify learning needs, develop content using established frameworks, and improve materials based on feedback and learning data.

You’ll manage your assigned projects, communicate progress, and keep content accurate as products and processes evolve. Responsibilities Design and develop e-learning modules, blended learning resources, and performance support tools aligned with defined learning objectives Use authoring, visual design, and approved artificial intelligence tools to create and update instructional content Partner with product marketing, operations, and other subject matter experts to gather information and validate content accuracy Apply instructional design and user experience principles to create clear, practical learning experiences Assess learning needs with stakeholders and translate capability gaps into focused content and activities Use learner feedback and learning activity data to evaluate content effectiveness and make improvements Maintain existing materials and manage assigned projects, communicating progress, dependencies, and competing priorities Who you are We’re looking for someone who meets the minimum requirements to be considered for the role.