USA remote
Inside Sales Leader- Mining Aftermarket Parts
About this role
Role Summary/Purpose The Inside Sales Leader – Mining Aftermarket Parts is responsible for achieving and driving capability improvements in quarterly order bookings goals, price maintenance for all aftermarket products for compliance and profitability, and forecasting of future orders. This is accomplished through timely and effective responses to commercial inquiries and RFQs from OEM Customers, Independent Third Party Distributors, and Regional Sales Team Members as well as routine review of product changes (cut ins, supersedure’s, product cost) and customer demand trends.
The Inside Sales Leader works with various sales channel partners to understand and respond to inquiries with accurate pricing, delivery and shipping information. This role also leads the quarterly and annual price review and update process. This role requires a person who is comfortable with influencing internal and external stakeholders and brings a strong sense of urgency and independence to their work and is highly comfortable working in Oracle ERP, Excel and other software programs.
Essential Responsibilities The Inside Sales Leader – Mining Aftermarket: · Is responsible for facilitating timely and complete quote responses to OEM Customers, Independent Third Party Distributors, and Regional Sales Team Members. · Is responsible for executing and implementing quarterly and annual price changes within ERP System and communicating changes to customers · Is responsible for completing the new part set-up and pricing process when new parts are created or changed as well as reactivating and resetting pricing for inactive parts while maintaining SOX compliance through pricing override tracking, documentation of discounts/adjustments, and audit support.
· Is responsible for tracking sales performance from assigned accounts and regions. · Is responsible for generating weekly tracking metrics to report status towards monthly, quarterly, and annual targets. · Is responsible for monthly and quarterly forecasting and planning activities. · Administers customer rebate programs and ensure compliance with Support Package and LTA requirements. · Is responsible to respond to customer inquiries, identify appropriate replacement parts, validate pricing, coordinate with Fulfillment, Engineering, and Services, and escalate issues as needed.