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Information Technology Specialist (SYSANALYSIS)

Defense Security Cooperation AgencyMechanicsburg, PennsylvaniaPosted 21 Oct 2026

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About this role

To qualify for an Information Technology Specialist (SYSANALYSIS), your resume and supporting documentation must support:A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position.To qualify at the GS-12 level, applicants must possess one year of specialized experience at the GS-11 grade level or equivalent under other pay systems in the Federal service, military or private sector.To qualify at the GS-11 level, applicants must possess one year of specialized experience at the GS-09 grade level or equivalent under other pay systems in the Federal service, military or private sector.

Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-12: Performing studies to determine requirements from a functional IT standpoint (such studies normally involve all or most of the following duties: Extensive fact-finding, site visits to observe actual work processes, requirements analysis, system design, consultation with IT and subject-matter experts in the MILDEPs and other Agencies, simulation studies, benchmark testing, trend analysis, cost/benefit analysis) Designing business processes within the context of system efficiency and regulatory requirements.

Evaluating efficiency of existing business processes. GS-11: Eliciting, documenting, analyzing, and managing functional and non-functional requirements. Translating complex technical jargon into plain business language for executives. Turning business rules into clear developer instructions. B. Education Substitution: Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Education must be from a college or university accredited by an organization approved by the U.S .Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: GS-11: Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree or LL.M.

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C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-11 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages.

The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Source listing: usajobs

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