INFORMATION TECHNOLOGY SPECIALIST (PLCYPLN)

About this role

You must have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT- or OT-related experience demonstrating this competency includes: Implementing and testing backup and recovery data for networks; Providing contingency planning for a variety of network security events.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

IT- or OT-related experience demonstrating this competency includes: Providing expert technical advice, guidance and recommendations to stakeholders. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

IT- or OT-related experience demonstrating this competency includes: Providing briefings to customers. Coaching, mentoring and challenging peers and/or subordinates. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT- or OT-related experience demonstrating this competency includes: Coordinating complex cybersecurity issues.

In addition to experience demonstrating the four competencies above, you must have one year of specialized experience equivalent to the next lower grade level (GS-12) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: planning, developing, coordinating, and implementing Command, Control, Communication, and Computer systems interoperability with allies and partners in support of training, exercises, combat, contingencies, or operations.