USA remote
INFORMATION TECHNOLOGY SPECIALIST (DATA MANAGEMENT)
About this role
Your experience must reflect skill in the following areas: 1. Attention to Detail - IT-related experience demonstrating this competency include: Refining existing guidelines to complete specific work assignments or resolve issues and problems. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT-related experience demonstrating this competency include: Analyzing system design and services alternatives to determine related costs and benefits of alternative automation methods. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
IT-related experience demonstrating this competency include: Providing problem resolution with offsite users. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Resolving system issues through system testing and evaluation methods.
5. Information Technology Customer Support- Provide functional and/or technical support to customers to ensure validation of requirements and delivery of Information Technology capabilities. 6. Information Technology Specifications Analysis- Define the information technology specifications needed to execute tasks to support end user functional requirements. AND GS-13 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector.