Individual Taxpayer Advisory Specialist

About this role

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. SPECIALIZED EXPERIENCE GRADE 11: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.

You must meet the following requirements by the closing date of this announcement. Specialized experience includes: Experience with the interrelationships between Federal and state laws; Experience with tax law to include researching relevant publications and the Internal Revenue Code; Experience independently explaining tax law, taxpayer rights, and applicable Internal Revenue Manual (IRM) policies and procedures to assist taxpayers in understanding and meeting their tax responsibilities; Using tax analysis techniques to apply appropriate tax laws and regulations to individual cases; Resolving taxpayer accounts, making correct tax determinations, and making correct adjustments to taxpayer accounts; Experience with interviewing techniques needed to independently determine the nature of taxpayer assistance; Instructing face-to-face and or virtually; Establishing and maintaining effective relationships, making oral presentations, and producing written products.

Effectively communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications. OR PH.D. or equivalent doctoral degree in a related field of study. OR Three full academic years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in a related field of study from an accredited college or university. OR LL.M. if related OR Combination of qualifying graduate education and experience equal to that amount required.

AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.