Human Resources Assistant (Employee Benefits) - HR Navigator

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2026. You may qualify based on your experience and/or education as described below: GS-05 Minimum Qualifications: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization.

Qualifying specialized experience would typically include, but is not limited to assisting with tasks such as collecting documentation or reviewing forms for accuracy; providing customer service through phone, email, or walk-in support; using automated systems to enter or retrieve data; supporting administrative processes such as payroll documentation, form completion, or employee inquiry intake; and preparing various types of correspondence, follow-up meeting arrangements, and similar functions required to administer operations.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a full four (4) year course of study, above high school, leading to a bachelor's degree in a field for which high school graduation or the equivalent is the normal pre-requisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university.

(TRANSCRIPTS REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first two years. GS-06 Minimum Qualifications: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization.

Qualifying specialized experience would typically include but is not limited to reviewing personnel documents and identifying discrepancies; providing benefits guidance such as Health, Life, Dental, Vision, Retirement, and other benefit programs; conducting benefits enrollment and reviewing forms for accuracy/compliance; providing customer support related to human resources functions; submitting and tracking troubleshooting tickets; and using automated systems to upload documents, maintain data integrity, and process actions.