HR Operations Specialist, Global Mobility

About this role

JOB DESCRIPTION The HR Operations Specialist, Global Mobility is responsible for the execution and coordination of global mobility processes within Shared Business Services, ensuring compliant, efficient, and high-quality service delivery. The role primarily supports Global Mobility processes while maintaining cross-functional capability to support Annual Pay activities as part of a structured cross-skilling model. Main Responsibilities: End-to-End Mobility Process Execution Execute and coordinate global mobility processes, ensuring timely and accurate delivery of case activities.

Support the full lifecycle of mobility cases, including initiation, coordination, and closure. Case Management & Coordination Manage mobility cases, including more complex or non-standard situations. Coordinate with HR, employees, and external vendors to ensure smooth execution. Data Validation and Compliance Ensure accuracy and completeness of mobility data across systems. Validate documentation and ensure compliance with policies and requirements.

Stakeholder Management Act as key point of contact for HR stakeholders and employees for assigned cases. Provide guidance on process steps and requirements. Issue & Exception Handling Handle complex or sensitive cases and resolve operational issues. Escalate where required and ensure timely resolution. Cross-Process Support Provide support to Annual Pay processes during peak periods, including data validation, coordination, and reporting activities.

Maintain working knowledge of compensation processes and data requirements. Continuous Improvement Identify opportunities to improve data quality, process efficiency, and standardization. Support the development, improvements and updates to SOPs, and their implementation. Experience : Experience in global mobility, HR operations, or shared services Experience handling case-based processes and stakeholder coordination Exposure to global or multi-country environments Strong attention to detail and data accuracy Strong Excel and data handling skills Knowledge : Good understanding of global mobility processes and case management Knowledge of compliance and documentation requirements Understanding of case management and service delivery concepts Awareness of service delivery concepts such as SLAs and case management is an advantage Education : Master’s degree in Human Resources, Business Administration, Finance, or a related field, equivalent experience will also be considered Languages : English (Fluent) Technical/ Functional skills: Experience with HR systems and case management tools Strong data handling and validation skills Ability to manage case workflows and documentation Familiarity with reporting and tracking tools Ability to coordinate across multiple stakeholders Other skills and competencies: Strong organizational skills and ability to manage multiple cases Strong attention to detail and compliance mindset Good stakeholder management skills Ability to manage multiple cases and priorities Structured and organized approach Problem-solving capability Adaptability and cross-functional mindset Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA.