EU remote
Housekeeping Leader, IKEA Älmhult AB
About this role
Every guest notices a clean room. Fewer notice the planning, collaboration and attention to detail behind it. Yet these are essential to creating a welcoming hotel experience and making every guest feel at home. We are looking for a Housekeeping Leader who enjoys developing operations, building strong relationships and ensuring high standards of quality and service. At our destination housekeeping services are primarily delivered by an external partner, with support from our own hotel team when needed.
In this role, you will coordinate and follow up on housekeeping operations, working closely with our external partner, reception and other hotel colleagues to ensure consistent quality, efficient daily operations and a great guest experience. As we prepare for the opening of our new IKEA Hotell in 2028, you will also have the opportunity to contribute to the development of future housekeeping routines, quality standards and ways of working.
Your work will directly influence how guests experience IKEA Älmhult from the moment they arrive until they leave and your success will be reflected in consistently high standards, efficient daily operations, strong collaboration and guests who feel welcome and well You will: Lead and follow up housekeeping operations together with our external partner, ensuring consistent quality, service standards and operational performance.
Build strong partnerships with external service providers through clear expectations, constructive dialogue and regular follow-up. Develop routines, quality standards and ways of working that support efficient and reliable daily operations. Collaborate closely with Reception and other hotel colleagues to create a seamless guest experience across the entire stay. Identify and implement improvements that strengthen guest satisfaction, operational efficiency and business performance.
Contribute to the development of future housekeeping concepts, standards and operations for the new IKEA Hotell planned for 2028. We are looking for a structured, engaged and down-to-earth leader who enjoys making things work well, both for guests and for the people delivering the service. You understand the importance of quality, attention to detail and strong collaboration. You are comfortable setting clear expectations, following up on performance and turning challenges into practical improvements.