Hospital Mental Health Outreach Worker

About this role

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Job Title: Hospital Mental Health Outreach Worker (Bounce Back) Reference Number: 377 Salary: £26,000 – £27,000 per annum, depending on skills and experience Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm) Contract: Permanent Working base: Watford General Hospital and Watford Wellbeing Centre About the Service Hertfordshire Mind has a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.

There is an emergency department arm of the project, and the role will be based at Watford General Hospital working in A&E departments, with the Mental Health Liaison Team, and hospital wards facilitating hospital discharge for people with a mental health. The Bounce Back Worker will be based at Watford General Hospital and Hertfordshire Mind Centres, promoting joint working between Watford A&E, Mental Health Urgent Care Centre and the Mental Health Liaison Team, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 16 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge. About the Role The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity. To work with hospital staff to ensure patients are offered advice, information, and holistic support. The post holder will need to: Provide practical and emotional support to encourage patients to develop their independence within their local community. Facilitate a smooth discharge from hospital back to the community. Have a solid understanding on the dual effect of mental health and drugs and alcohol.