High Risk Assessment Senior Lead

About this role

The High Risk Assessment Senior Lead is responsible for overseeing multiple High Risk Assessment Team Leads and their respective specialist teams. The High Risk Assessment team is responsible for mitigating risks associated with high risk customers. This area has a strong focus on maintaining compliance with AML/CFT regulations, and internal policies according to Wise’s risk appetite. You will need to ensure that your team is consistently delivering high-quality investigations and promote high quality compliance standards across the organization.

Responsibilities Area Leadership Lead by example and drive a customer focused mindset across your team as well as the wider organization. Promote a culture of ownership and accountability. Enable your teams to become high-performing through coaching, continuous development, and succession plans for senior leads. People management Coach and develop a strong team of High Risk Assessment Team Leads. Come up with initiatives to help your team to grow their skills, behaviors, and competencies.

Design and manage development plans on identified opportunities. Conducts career map check-ins and makes recommendations for promotions, salary raises, and other decisions. Operational management Be accountable for your Area operations. Identify and propose opportunities for process improvements. Collaborate with central functions and other operational teams as needed to increase automation and operational efficiency.

Monitor team resource allocation and refine standard operating procedures to improve the ways we work. Performance management Measure group wide KPIs and ensure that your team leads as well as their direct reports meet performance targets and quality standards. Drive the initiatives and KPIs of your area with the organisation’s strategic vision. Provide regular coaching and work with your direct reports to inspire them and improve their leadership skills.

Act as a key escalation point for issues that cannot be resolved by team leads. Be an advocate for the company values, our long term strategic goals and promote them across the KYC organization. Expertise Sharing Be a subject matter expert in KYC and financial crime areas with the ability to train and coach your team on operational topics. Maintain a comprehensive understanding of our regulatory obligations, internal policies.