EU remote
Head of Website
About this role
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, https://www.trustpilot.com/review/qonto.com based on 55,000+ reviews. Our culture https://qonto.com/en/careers/culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here https://medium.com/qonto-way/the-qonto-way-our-culture-is-our-strategy-90defd4895f9).
Our journey: Founded in 2017 by Alexandre https://www.linkedin.com/in/aprot/ and Steve https://www.linkedin.com/in/steveanavi/, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are.
We've built a discrimination-free hiring process https://medium.com/qonto-way/a-recruiters-dilemma-confronting-bias-in-hiring-b78acce148eb because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here https://medium.com/qonto-way/ai-at-qonto-vision-statement-725a7e2f659b) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
------------------------------------------------------------------------------------------------------ Join us as Head of Website to transform Qonto's https://qonto.com/en primary growth engine across 8 European markets. You'll own the product vision, the roadmap, and the full conversion funnel — while building and developing a team of 7+ Website Product Managers — all under the guidance of Kim https://www.linkedin.com/in/kimflorencetran/, our VP Marketing.
➡️ What you'll do - Set the vision and own the roadmap: Define Qonto's https://qonto.com/en website product strategy and domains - and own measurable growth outcomes with clear success metrics. - Own conversion performance end-to-end: Be accountable for funnel health, conversion rates, and user experience across all 8 markets — and lead root-cause investigation and corrective action when performance drops. - Design journeys that convert: Champion user-centric path design that meets different visitor intents and contexts, and drive the website's evolution toward conversational and AI-assisted interfaces as user behaviour evolves.