Head of Quality Engineering

About this role

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance .

We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people: Lendies are relentlessly resourceful.

We challenge the status quo to solve problems and find smarter solutions Build the best technology in-house : we use new data sources, machine learning and AI to make machines do the heavy lifting About the role Quality at Lendable is a team-level responsibility with participation from PMs, EMs and engineers to ensure the right guardrails are in place to deliver quality software. We aggressively automate across the whole test pyramid and only manually test where absolutely necessary.

We’re hiring a Head of Quality to be accountable for engineering quality across the organisation, while local responsibility for delivering quality stays with each team. As we grow in headcount and customer numbers, this role keeps the bar high by taking signals from our existing quality processes, evolving our quality gates, and enabling teams rather than gatekeeping them. It is a hands-on role with a managerial aspect.

The role will take the lead on using AI in the quality process. Innovating with LLMs to improve efficiency and accuracy of testing. What good looks like: in your first 12 months: Reduction in incident rate per PR. SLO coverage across services meaningfully increases. Introduction of effective AI-assisted quality tooling in the SDLC. Effective risk based quality reporting on quality. What you'll be doing Own the engineering quality of the organisation Service Level Objectives Monitor and report on SLO performance.