EU remote
Head of Programmes
About this role
We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us.
They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together. The Role As Head of Programmes, you will lead, inspire, and elevate our project and programme management team to execute first-class delivery across the portfolio. You will establish a Centre of Excellence within the Transport Business Unit, embedding an agile, customer-centric delivery culture that consistently exceeds client expectations.
You will report to the VP Global Project Delivery, How to Make an Impact Strategic Leadership & Delivery Excellence - Build, coach, and scale a Project Centre of Excellence, defining standardized delivery methodologies, governance frameworks, and key performance indicators (KPIs). - Drive a customer-first culture across the project lifecycle, raising the bar on delivery speed, quality, and operational execution to consistently exceed client expectations.
- Collaborate closely with the Business Unit VP and GM to align the project delivery roadmap with broader business unit growth objectives. - Lead critical, executive-sponsored strategic projects and transformational programs across the Transport Business Unit to drive operational capability and business growth. Team Coaching & People Leadership - Lead, mentor, and empower a high-performing team of Project Managers and Program Managers, building clear career paths, performance assessment frameworks, and active problem-solving skills.
- Foster high team engagement, ownership, and accountability from initial bid support through to final client delivery and handover. P&L Management & Commercial Accountability - Maintain overall financial oversight and P&L responsibility a portfolio projects, safeguarding overall profitability, budget compliance, and commercial health. - Support project teams during client negotiations, contract reviews, and scope changes to protect project margins while delivering outstanding value.