EU remote
Head of Data & AI
About this role
Who we are At OpenUp, our mission is to make mental well-being accessible to everyone. Following a ‘high tech & high touch’ approach, we support companies, their employees, and their families with proactive and practical mental health services. Through our digital platform, clients can access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and a team of committed mental well-being experts.
As we believe that mental and physical well-being are deeply connected, we have also added Lifestyle Experts to our offering, focusing on nutrition, exercise, and sleep. We offer a truly holistic approach that helps people take ownership of their health. We’re proud to work with forward-thinking organizations and are committed to raising the bar on accessible care. OpenUp was ranked in the Top 3 on LinkedIn’s Top Startups list for 2023, 2024 & 2025 and is continuously growing.
We are expanding our international teams and we are searching for like-minded talent. We are already serving 2000+ companies (e.g. Rituals, Deloitte, Decathlon, KPMG, and McDonalds), through which 600K+ employees have access to our product. About the role OpenUp has always believed that technology should strengthen the human side of mental well-being. This vision is now becoming real in a new way.Over the past years, we've matured from Excel-based reporting to a modern, cloud-native data platform (Snowflake, dbt, Airflow, Lightdash).
Our data products sit at the heart of how we run the business: helping Commercial track account health and renewals, Product understand activation and impact, and Expert Operations plan capacity and monitor quality. In the last year, we have also built a dedicated internal AI capability that has delivered practical, high-impact solutions: from automating Customer Success reporting and Finance workflows to creating an AI-powered onboarding environment for our psychologist community.
As Head of Data & AI, you will lead that next chapter. You will bring our Data and AI capabilities closer together and lead a team of around four people across analytics, data engineering and AI operations, while working closely with builders and AI champions throughout the organisation. This includes shaping our Data & AI strategy, prioritising the right projects, defining the tech stack, and putting the right legal, privacy and quality guardrails in place.