Head of Business Operations / Senior Business Operations Manager - all genders welcome!

About this role

About the Job Join us in reshaping the future of golf! With a team of over 85 passionate people, we're dedicated to our mission in revolutionizing the golf industry one swing at a time. Our international team, based in Munich, is seeking a motivated Head of Business Operations or Senior Business Operations Manager to become part of our company in a dynamic and innovative environment. In this role, you help translate our revenue targets into an operational plan and bring five independent teams together along this plan.

You are the central interface for planning, timing, and alignment in the revenue and marketing area, holding everything together. Ready to embrace your Vice? Skip the copy paste. Show us your swing Your CV tells us what you’ve done. We want to understand why those experiences make you the right person for this role. So make your application your own: tailor your CV, tell us about your most relevant achievement, or surprise us with a short presentation.

This isn’t a design contest, we’re interested in how you think, what you bring to the table, and what you want to achieve at Vice. Your Fairway Break down monthly and quarterly D2C targets into weekly and daily targets with specific references to products and promotional campaigns Develop target proposals for C-level executives, who will approve the final plan Maintain the product and promotional calendar, taking processes and deadlines into account Ensuring lead times across five teams (E-commerce & UX, CRM, Performance Marketing, Brand & Marketing, Tech) and identifying and resolving deviations early on Leading the weekly trading review Analyzing problems and developing solutions together with the teams Supporting the expansion of planning to additional sales channels (Green Grass, Specialty Retail, Amazon, etc.) Making independent decisions regarding promotional calendars, discounts, and team prioritization; final decisions regarding budget, pricing, and P&L remain the responsibility of our C-level Your Scorecard Commercial numerical understanding and judgment rather than pure reporting of numbers Fluency in spoken and written German and English Several years of professional experience (3+ years) in business operations, consulting, chief of staff, commercial, and program management, or comparable experience in complex organizational areas is preferred A background in performance marketing, content, or e-commerce technology is an asset but not a requirement Organizational talent to bring five teams together, identify dependencies early on, and ensure alignment before a gap turns into a problem Critical mindset to challenge the status quo, contribute your own ideas, and actively help shape the future rather than just following plans Structured thinking with foresight Strong communication skills to convince experienced team leads on an equal footing and think creatively with them about the future, while still giving them the space to apply their technical expertise A passion for golf is a plus, but not a requirement Note: We use Artificial Intelligence to support this process; the final decision still remains with a human.