Head Host (M/F/X) - Temporary Contract - Lech

About this role

This position is a 40 hours contract per week - to be filled for a duration of 4.5 months, starting from 27th of November 2026. 🎯 Rôle : As an Head Chalet Host, you’ll be responsible for delivering exceptional daily service to guests and ensuring that our luxury properties are maintained to the highest standards. This is a hands-on and varied role that includes ensuring service areas are clean and organised as well as the rest of guest areas, setting and serving meals, lighting fires, completing bedroom turn-downs in the evenings, and creating a warm and welcoming atmosphere.

We’re looking for hospitality professionals who are passionate about guest experience, proactive, discreet, work well in a team, and ready to go the extra mile to ensure every stay is truly unforgettable. ✨Responsibilities: Guest Service & Hospitality Deliver daily hosting and housekeeping services to exceed guest expectations in line with the advertised package Prepare, lay out, and serve breakfast, afternoon tea, evening drinks, canapés, and dinner during designated bookings Meet and greet guests on arrival and departure, including assisting with luggage transport Maintain a professional, welcoming, and service-oriented presence at all times Property Operations & Housekeeping Undertake chalet changeovers on designated turnover days, including deep cleaning and preparation Ensure best practice in cleanliness, hygiene, and overall presentation of all properties Follow company policies for linen and towel usage, cleaning protocols, and inventory control Manage replenishment and correct usage of cleaning materials and supplies Arrange flowers and seasonal decorations throughout the property Maintenance & Property Upkeep Carry out basic maintenance tasks (e.g., unblocking toilets, changing bulbs) where required Escalate more complex maintenance issues to the Maintenance Manager or resort team Immediately report any damage to property or equipment and prevent further misuse Stock, Budget & Administration Conduct stocktakes and inventory checks throughout the season as instructed Manage and adhere to chalet budgets and maintain accounts in line with company processes Source or purchase additional required items via approved systems (e.g., crockery, cutlery, kitchen items) Compliance & Safety Ensure compliance with all local laws, Health & Safety regulations, and company policies Never serve food containing known guest allergens Uphold mountain safety rules at all times while in uniform Do not provide unauthorised services (e.g., ski instruction, guiding, photography) outside approved operations Ensure proper handling and distribution of guest tips according to company guidelines Teamwork & Communication Attend all staff briefings and meetings as required Act as first point of resolution for any staff disputes before escalation Support other operations within Bramble Ski or Haute Montagne across Austria, France, and Switzerland when needed (including short-term cover for sickness or injury) Maintain strong working relationships with suppliers and internal teams Ensure all company processes, procedures, and updates are implemented correctly ⚠️ Schedules & specificities: Bramble Ski operates in accordance with Austrian labour law and applicable collective agreements..