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Group Director, Client Media Solutions

Real ChemistryRemote - USAPosted 28 Oct 2026

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About this role

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Real Chemistry Media is a fully integrated media, analytics, technology, and customer engagement organization that helps healthcare brands create meaningful, measurable connections with healthcare professionals, patients, caregivers, and consumers.

Our teams bring together media, omnichannel strategy, analytics, CRM, creative, influencer, and engagement expertise to design connected customer experiences that drive business outcomes across the healthcare ecosystem. The Group Director, Client Media Solutions serves as a senior portfolio leader responsible for overseeing media strategy, client partnership, business growth, and team performance across multiple pharmaceutical, biotechnology, and life sciences accounts.

This role leads large-scale integrated engagement programs that span HCP, patient, caregiver, and DTC audiences while ensuring exceptional delivery, strong financial performance, and long-term client success. What You'll Do Lead cross-account media, customer engagement, and omnichannel strategies across a portfolio of pharmaceutical and life sciences clients, ensuring alignment with business objectives and measurable customer outcomes.

Serve as the senior strategic lead across key client relationships, driving client retention, growth, innovation, and long-term partnership development. Guide integrated planning efforts across Media, Omnichannel Strategy, Analytics, CRM, Activation, Creative, and Client Experience teams to deliver connected customer experiences. Identify emerging industry trends, platform opportunities, customer engagement innovations, and competitive insights that create value for clients and differentiate Real Chemistry's capabilities.

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Oversee multiple client teams and team leaders, ensuring strategic alignment, operational excellence, quality delivery, and consistent client satisfaction across the portfolio. Develop scalable processes, planning methodologies, and best practices that improve efficiency, collaboration, and performance across the broader Client Experience organization. Own the financial health of a significant client portfolio, including forecasting, resource planning, budgeting, scoping, staffing recommendations, and margin management.

Partner with Business Operations and Finance to oversee scopes of work, budget management, reconciliations, revenue forecasting, and commercial planning activities. Drive organic growth and lead new business opportunities by identifying client needs, developing strategic solutions, and supporting agency pitches and proposals. Recruit, develop, and mentor talent across the organization while strengthening leadership capabilities within the Client Experience team.

This Position is a Perfect Fit for You If You enjoy leading large client relationships where media, analytics, strategy, CRM, and customer engagement intersect. <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybri

Source listing: greenhouse_realchemistry

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