EU remote
Global Digital Learning Designer & LMS Administrator F/M/X
About this role
This is where your greatest challenge awaits: Within People & Culture, the Global Learning & Development & Digitalization team designs and rolls out the learning experiences that support the growth of Heartists® all over the world. Its ambition: deliver engaging, data-driven learning built for a global audience. Reporting to the Global Digital Learning Director, you will bridge creativity and technology to give every learner a seamless and engaging experience — from content design all the way to delivery on the platform.
Your mission: You will be the guardian of content quality, learner engagement, LMS platform reliability and the continuous, data-driven improvement of our learning paths. A real playground to dare to make an impact at Group scale. Digital Learning Design & Instructional Engineering (60%) Draft storyboards and scripts and create engaging learning assets (videos, modules, quizzes) using high-end authoring tools: Articulate 360, Adobe Creative Suite, Synthesia, Vyond Manage module creation, including projects delivered through agencies or external freelancers, ensuring adherence to defined specifications Transform business objectives into clear, measurable learning outcomes by applying adult learning theories Manage translation processes and scale learning modules for a diverse, international audience LMS Administration & Operations (30%) Oversee the daily operations of the LYW Platform (and others): uploading content, defining user pathways, enrolling participants and troubleshooting technical issues Act as the key technical reference point for internal stakeholders and regional Academy Administrators, helping them get the most out of the platform Reporting, Data & Analytics (10%) Analyze training KPIs to build dashboards and reports for leadership Recommend changes to existing courses based on quantitative data and user feedback And you? You are comfortable navigating between creativity and technology, and you care about building learning experiences that truly stick.
Education: Bachelor’s degree in Educational Technology or Instructional Design (Master’s preferred) Experience: at least 3 years in digital content creation and LMS administration, ideally in an international, multicultural environment Technical skills: advanced command of Articulate 360 (especially Storyline), Vyond, Synthesia and Adobe Creative Suite, as well as LMS/LxP platforms Soft skills: multi-project management, strong communication with a wide range of stakeholders (global internal clients, subject matter experts), adaptability and creative thinking Team spirit: you thrive in a diverse team, encourage input and feedback, and are committed to shared goals and collective success Problem-solving: proactive and critical-minded, you identify challenges early and develop effective solutions with continuous improvement in mind Technology watch: you keep up with the latest trends and innovations in EdTech and instructional design, and know how to evaluate and integrate new tools and methods Languages: fluent English (C1/C2) and professional working proficiency in French 💡 Why join us? And what are our commitments? To the world Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.