EU remote
Global Agency Director, Retail Media - Vendor
About this role
Delivery Hero is seeking a Global Agency Director to shape and lead our overarching agency strategy across all markets. Based in our European headquarter, Berlin, you will serve as the executive architect of our global relationships with top advertising holding companies (e.g., WPP, Publicis, Omnicom, IPG, Dentsu, Havas) and international independent networks. With London serving as a primary operational hub for global agency trading and decision-making, you will frequently meet in-person with C-level agency executives to close multi-region Joint Business Plans (JBPs) and entrench Delivery Hero as a tier-one global retail media partner.
Key Responsibilities: Global Agency Strategy: Design and execute the global agency commercial roadmap, driving top-down alignment across all holding company networks and major global buying desks. Master Commercial Agreements: Structure and negotiate global Joint Business Plans (JBPs), global trading agreements, and centralized rebate frameworks that unlock multi-market ad spend across our brand portfolio (Talabat, foodpanda, PedidosYa, Glovo).
London Market Presence: Build a commanding presence within the London agency ecosystem, conducting regular executive summits, strategic alignment sessions, and commercial reviews with global media leads. Regional Enablement & Alignment: Partner with regional agency sales leads (MENA, APAC, LATAM, Europe) to cascade global agency commitments into local execution and revenue capture. Thought Leadership & Representation: Act as the global face of Delivery Hero Retail Media at major industry events (e.g., Cannes Lions, DMEXCO) and lead high-level educational initiatives on quick-commerce retail media innovation.
12+ years of senior commercial leadership experience in digital advertising, retail media networks, or global agency holding groups. Agency Network and Enablement: Deep, proven C-suite relationships across global agency holding company decision-makers, global trading directors, and international media planning teams, particularly in London and Europe, and demonstrated experience launching and scaling comprehensive agency training and enablement programs to maximize partner engagement.
Commercial Track Record: Demonstrated success structuring and closing complex, multi-million-dollar global agency partnerships across multiple regions and currencies. Strategic Leadership and Stakeholder Management: Ability to operate effectively within a matrixed, international environment and influence cross-functional teams (Product, Yield Management, Local Sales, Marketing), plus proven experience leading teams and managing multi-stakeholder relationships, specifically collaborating closely across commercial, product, and sales teams.