Jobherder
  • How it works
  • Pricing
  • Sample output
  • Jobs
  • Blog
  • Help
Log inTry a free sample

← All jobs

Remote

General Manager, Senior Director

2uUS RemotePosted 19 Oct 2026

Start a search — €9.99Apply on employer site

About this role

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.

What We’re Looking For: We’re seeking a dynamic, entrepreneurial, and strategic leader to serve as the General Manager, Senior Director responsible for a portfolio of 2U’s key university partnerships. This role is responsible for the overall ownership, growth, and success of 2U’s partnerships. The ideal candidate will bring exceptional relationship-building skills, deep business acumen, and a proven ability to drive revenue growth and business results across multiple dimensions.

Key accountability areas include managing partner contracts, driving strong partner sentiment, and ensuring the retention, growth, and health of a degree portfolio. This leader will play a critical role in aligning internal and external stakeholders, identifying new opportunities, and fostering a collaborative, results-driven partnership. This role is 100% remote. Responsibilities Include, But Are Not Limited To: Partner Sentiment Key Drivers: Strategic Relationship Management, Executive Stakeholder Engagement, Proactive Communication & Resolution, Risk Mitigation Serve as the primary relationship manager for partners, building deep, trusted partnerships with Dean/Provost-level and other senior leaders.

Act as the escalation point for complex issues, ensuring timely resolution and maintaining a high level of partner satisfaction. Maintain awareness of partner sentiment through regular check-ins, feedback loops, and proactive communication, driving continuous improvement. Understand and address partner concerns swiftly to preserve long-term collaboration and satisfaction. Portfolio Management & Contracting Key Drivers: Revenue, Strategic Portfolio Management, Lifecycle & Compliance Management, Risk Mitigation & Governance, Negotiating Strategically manage the health and performance of the partner's portfolio, with a focus on growth, innovation, and long-term sustainability.

Jobherder

Stop searching. Start applying.

Product

How a search worksPlans and pricingExample deliveryJob board

Resources

ArticlesHelp centreFor recruitersAgentsAffiliate programme

Features

CV tailoringRemote job searchCareer change

Regularly review portfolio metrics and performance data to drive improvements and inform strategic decisions. Align product offerings with partner strengths and market demand to optimize enrollment and academic quality. Own the strategic development, review, and negotiation of partner contracts to ensure alignment with 2U’s business objectives and the partner’s goals. Ensure adherence to contractual obligations and manage renewals, amendments, and expansions to support long-term partnership viability.

Mitigate risk by maintaining oversight of compliance and identifying potential contractual challenges early. Deliver Program Enhancement Strategies Key Drivers: Strategic Planning & Execution, Revenue Enablement Design, implement, and continuously evolve strategies in close collaboration with university stakeholders to unlock sustainable program and revenue growth. Lead cross-functional planning efforts, ensuring seamless alignment between program enhancement strategies, partner goals, and internal operational priorities.

Stay ahead of educational trends and competitive dynamics to inform strategic pivots, enabling the timely adaptation of enhancement strategies to meet evolving market demands. Champion and support the execution of strategic revenue-driving initiatives, ensuring internal teams are equipped to land and scale impactful strategies. Focus execution on measurable outcomes that enhance the value delivered to partners, supporting long-term institutional success.

Things That Should Be In Your Background: Bachelor's degree required; Master’s preferred Demonstrated expertise in a variety of the field’s concepts, practices and procedures 5-7 years’ experience managing external clients/partners and leading large scale internal operations Record of success with entrepreneurial approach to building and sustaining effective partnerships and business operations in both dynamic matrix environment and established environment Other Attributes That Will Help You In This Role: Confident decision-making abilities and an ability to lead people in order to get results Proven success in a matrix management environment Strong organizational and communication skills with the ability work and contribute in a team environment Enthusiasm and the ability to thrive in an atmosphere of constant change Professional development experience, an eye for internal talent Finance acumen (budgets, financial models, etc.) Ability to work with a diverse team in a fast-paced environment Focused on achieving defined results, and exceeding goals and objectives Excellent relationship management skills, preferably with Sr.

level external stakeholders Strong attention to detail, adherence to deadlines, and excellent follow through Ability to think critically and identify potential issues before they arise Excellent interpersonal and oral and written communication skills required Excellent listener balanced with ability to challenge colleagues constructively and stimulate the thinking of others Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education.

We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S.benefits include: Medical, dental, a

Source listing: greenhouse_2u

Prefer jobs chosen for you?

Upload your CV and Jobherder returns handpicked roles with a tailored CV and cover letter for each — built from your real experience.

Start a search — €9.99

© 2026 Jobherder

PrivacyTermsSupport