General Manager - Relief to Hire

About this role

What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets.

Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role Roo Veterinary is building the modern labor marketplace and operating system for veterinary care. We help hospitals reliably staff shifts and access great veterinary professionals, so care happens when it's needed, without burning out teams. We're hiring a General Manager to run Relief-to-Hire, the business that turns relief work on Roo into full-time hires.

Hospitals book relief veterinarians and technicians on Roo every day, and some of those shifts turn into job offers. Relief-to-Hire makes that a product: hospitals try before they hire and pay a placement fee only when a hire happens. Reporting directly to the CEO and serving as a member of the management team, you'll own the Relief-to-Hire P&L (placement revenue, contribution margin, and the investment decisions behind them) and be accountable for making Roo the way veterinary practices hire, instead of a job ad or a recruiter.

Relief-to-Hire is an established, growing business: hundreds of hospitals have hired through it, and it has grown every year alongside the relief marketplace it's built on. Until now it has been run by a cross-functional squad rather than a dedicated owner; in January 2027 it becomes its own business unit with a P&L, a budget and a GM. You'll lead a small placement team directly, set priorities for a dedicated product manager and growth analyst, and get much of your leverage from design, engineering, lifecycle marketing and data partners you don't manage.

The core of the job: generate hiring intent, use product and automation to turn one-sided interest into mutual interest, and focus people on closing hires. Key Responsibilities Own Relief-to-Hire revenue and contribution margin against plan, and set a plan that beats the business's momentum when the evidence supports it. Write the business strategy and the scorecard behind it: the funnel from relief relationships to hand-raises, mutual interest, closed placements and average fee, with one owner per metric.