Gambling Support Practitioner

About this role

Location: East Midlands (Nottingham, Leicester and Northampton) – Home-based with travel across the region Help people affected by gambling harm in the East Midlands take positive steps towards recovery. Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, deliver free treatment services across multiple regions of Great Britain and raise awareness of gambling harms through prevention programmes.

At GamCare, we believe that everyone affected by gambling harm deserves access to compassionate, effective support. As we continue to develop and expand our treatment services, we're looking for a Gambling Support Practitioner to help individuals regain control, rebuild confidence and make lasting changes to their lives. This is an opportunity to make a real difference to people facing often complex and challenging circumstances.

Working as part of a supportive, multidisciplinary team, you'll build trusted relationships with individuals affected by gambling harm, helping them understand their needs, identify their goals and develop personalised plans for recovery. Through a combination of face-to-face, telephone and digital support, you'll deliver evidence-informed interventions, manage your own caseload and work alongside colleagues and partner organisations to achieve positive, sustainable outcomes.

The role is not limited to qualified clinical specialists but open to all candidates with the relevant experience and skills in similar roles. About you We're looking for an empathetic, resilient and skilled practitioner who is motivated by helping people overcome challenges and achieve positive change. You'll bring experience from health, social care, mental health, addiction services or another relevant support setting, with the ability to assess individual needs, manage a caseload and deliver person-centred interventions.

You'll be confident building relationships with people from different backgrounds, recognising and responding to risk, and working collaboratively to ensure individuals receive safe, effective and coordinated support. Experience of cognitive behavioural or motivational approaches will be important, alongside strong communication, organisational and record-keeping skills. You'll also have a relevant qualification or equivalent practical experience, a commitment to reflective practice and professional development, and the flexibility to travel across the East Midlands when required.