UK remote
Gambling Support Practitioner
About this role
Gambling Support Practitioner Permanent | Full time – 35 hours per week Location: Yorkshire and Humber – home based, with travel across the region as required Salary: £29,479 pa This is an opportunity to make a meaningful difference to people experiencing gambling-related harm and help them take positive steps towards recovery and lasting behavioural change. Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms.
We operate the National Gambling Helpline, deliver free treatment services across multiple regions of Great Britain and raise awareness of gambling harms through prevention programmes. As a Gambling Support Practitioner, you will manage your own caseload and provide safe, effective and person-centred psychosocial interventions to adults at different stages of their recovery. Working within GamCare’s Model of Care, you will undertake assessments, develop formulations and co-produce recovery plans, delivering brief, structured and relapse-prevention interventions according to individual need.
You will use evidence-based approaches, including CBT-informed and motivational techniques, and deliver support through a combination of face-to-face, digital and telephone appointments. Alongside treatment delivery, you will play an important role in identifying and managing risk, including safeguarding concerns, mental health needs and financial vulnerability. You will work within established governance and professional frameworks, exercising sound judgement and escalating concerns appropriately where greater complexity or risk is identified.
You will also work closely with colleagues, specialist GamCare services and external partner organisations to provide joined-up, recovery-focused support. Accurate case recording, monitoring outcomes and contributing to service quality and improvement will form an important part of the role. About you We are looking for someone who can build trust with people experiencing challenging circumstances and support them to make meaningful and sustainable changes in their lives.
You will have a relevant qualification in health, social care, psychology, addiction or a related discipline, at NVQ Level 3 or equivalent, or demonstrable equivalent experience. You should have experience of managing a client caseload and delivering psychosocial interventions using approaches such as cognitive behavioural and motivational techniques. Experience of working with complex needs, safeguarding and risk, ideally within a health, social care or similar environment, will also be important.