UK remote
Fuel and EV Account Manager
About this role
Job Purpose The purpose of an Account Manager is to build, maintain, and grow relationships with existing customers. They act as the primary point of contact for clients, ensuring customer satisfaction, identifying opportunities for growth, and helping deliver solutions that meet the customer's business needs while supporting the company's revenue and retention goals. Your responsibilities day to day will be… Build and maintain strong relationships with assigned customer accounts.
Acting as the main contact for customer enquiries, issues, and escalations Maintain accurate customer records within CRM systems. Identifying and adapting communication and engagement methods to fit the needs of your customers Developing and driving the account management strategic plan demonstrating customer growth and profitability Provide expert guidance and support to customers on Fuel needs and EV adoption, charging solutions, fuel types, and energy efficiency options Promote a consultative, solution-led approach by positioning the business as a complete solution rather than a single-service provider Recognising and developing customer loyalty by introducing the product suite Radius has to offer Working as part of a wider team to support the company’s strategic plans and objectives What do we expect of you? • Previous experience working within a customer service, sales or account management environment • Outstanding communication skills • Proven ability in strategic thinking and planning • Strong negotiation skills.
• Good knowledge of Microsoft Office Products What can you expect of us? • A friendly culture that mirrors our proposition to our customers. • A fast-growing organisation that defines itself as being agile and innovative • A drive for continuous improvement, which you will be empowered to get behind from day one. • A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively along with bonus potential and a good range of core benefits Heard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions.