Frivolous Return Program Coordinator

About this role

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

GS-11 SPECIALIZED EXPERIENCE: You must have one [1] year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience includes: Experience with IRS functions, programs, policies, regulations, procedures, and operations to evaluate program plans and determine impact of changes on program goals; Collaborating with cross-functional programs and partners to conduct reviews on policies or procedures and improve communication; Using analytical and evaluative methods in order to assess and measure effectiveness of program operations, identify gaps or conflicts in program information, consolidate findings and recommend alternatives; Using program and process analysis, and providing statistical data or other management information reports; Utilizing oral and written communications to conduct briefings, prepare reports, document findings and, disseminate procedural and regulatory information; OR Ph.D.

or equivalent doctoral degree in any field of study that demonstrated the knowledge, skills, and abilities necessary to do the work OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in any field of study that demonstrated the knowledge, skills, and abilities necessary to do the work OR LL.M., if related OR A combination of experience and education equivalent to the amount required.

GS-12 SPECIALIZED EXPERIENCE: You must have one [1] year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience must include: Using analytical and evaluative methods to assess and measure effectiveness of program operations, identify wide-spread gaps or conflicts in program information, consolidate findings and recommend alternatives; Serving as a technical expert in the identification of refund fraud and identity theft resulting in development of identity theft programs and/or procedures to protect revenue; Applying oral communication techniques to present findings, deliver briefings, and help others understand and accept the findings and recommendations; Applying written communication techniques to negotiate solutions to dispute recommendations, prepare reports, manuals, and directives; Using investigative methods and techniques to resolve conflicts in facts or evidence and to reconstruct missing data.