French / English Customer Support Agent

About this role

📋 Description Provide customer service for multinational Consumer electronics and E-commerce companies as part of Talk to customers via email, live chat, social media, and phone Calmly troubleshoot customer issues and help them out when they need it the most Undergo assisted training to develop and improve skills to provide the best customer support for 🎯 Requirements Speak and write French at an advanced level (C1 minimum) and English at an intermediate level (B2 Located in Tunisia or Algeria Interested in E-commerce, consumer electronics, and customer satisfaction Open to working with new technologies and products Fast learner, take the initiative and excel at troubleshooting Dedicated quiet workspace located within your residence 🎁 Benefits The flexibility to work 100% remotely with no wasted commute time and travel costs A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - Innovative digital tools and comprehensive training, with access to our library of online training Various learning and career development initiatives throughout the year Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA

Source listing: empllo_remote