Forward Deployed Software Engineer

About this role

About us We're solving AI's hardest problem: alignment. Encord is the data layer for Physical AI and enterprise, serving as core infrastructure for 300+ of the world's leading AI teams, including Woven by Toyota, Hitachi, Skydio, AbbVie and Dyna, Walden and Agility Robotics. From autonomous vehicles and robotics to sports and healthcare, we're solving AI's hardest problem: turning complex, real-world data into production-ready intelligent systems.

We're a team of founders, scientists, quants, researchers, and former Olympians, who’ve helped build some of the most successful companies in Silicon Valley, and alumni of MIT, Stanford, UC Berkeley, Oxford, Cambridge, and Imperial. We’ve raised $110M from legendary technology investors, early backers of companies like Databricks, ElevenLabs and Vercel, and we’re growing at an extraordinary pace. We're looking for exceptional people who want to help build a category-defining company, operating with high urgency and taking real ownership to help shape the future of AI.

The role We're looking for an exceptional Forward Deployed Software Engineer (FDSE) to join our engineering team. This is an engineering-first role: FDSEs are the technical owners who take the Encord platform into our most strategic and advanced customer environments, working directly with users and their engineering teams to understand complex problems, make system design decisions, and build production software that solves them.

As an early member of the Forward Deployed team, you'll have an outsized impact on shaping a critical engineering function at Encord. You'll work hands-on across the stack, from APIs and data workflows to backend services and product surfaces, while owning technical problems end to end. You'll make architecture decisions under real production constraints, debug complex integrations and workflows, and build solutions that can scale beyond a single customer or use case.

You'll operate autonomously, defining the right technical approach with limited guidance, building trusted relationships with users, and feeding what you learn directly back into the product and engineering roadmap. What you'll do Design and build production software for complex data, ML, and application environments Own system design decisions for deployments, balancing correctness, scalability, performance, and speed Work directly with customers and their engineering teams to understand ambiguous problems and define the right technical solution Build across the stack, from APIs and data workflows to backend systems and product-facing functionality Own deployments from technical scoping through implementation, rollout, and iteration Turn recurring customer problems into reusable tooling and product capabilities Debug complex production issues across reliability, performance, and data flow Communicate technical decisions and trade-offs clearly to technical and non-technical stakeholders Operate with high autonomy and own problems end to end Feed deployment insights back into Product and Engineering, and help shape the FDSE function as the team grows Who we're looking for A strong software engineer.