Financial wellbeing adviser (Patient Support)

About this role

Financial wellbeing adviser The Royal Free Charity is looking for an ambitious, motivated and talented financial wellbeing adviser to join their patient support team. This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across North London. Role details Salary: £35,000 per annum, pro rata £14,000 per annum for part time Hours of work: 15 hours a week (2 days), not including breaks Base: on site, mainly based at the Royal Free Charity office (Pears Office) The role The financial wellbeing adviser will report to the financial wellbeing manager.

The financial wellbeing adviser supports delivery of the charity’s welfare rights and benefits service, ensuring patients receive timely, accurate and compassionate support to maximise income and access their statutory entitlements. Working closely with NHS multi-disciplinary teams (MDTs), the role ensures vulnerable patients are supported in navigating complex entitlement systems during periods of ill health or crisis or during transitions back into the community.

The current focus of the financial wellbeing service is reducing financial barriers to safe and timely hospital discharge. The service may expand into other welfare rights projects in the future The team Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families.

Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central financial wellbeing team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.