Remote
Field Service Engineer - Recycling - Australia*
About this role
The Role As a Field Service Engineer, you will be responsible for the installation, commissioning, maintenance, troubleshooting, repair, and optimization of TOMRA's advanced sensor-based sorting systems across Australia. You will act as a trusted technical expert for our customers, ensuring maximum equipment performance while building strong, long-term relationships. This is a field-based position with regular travel across Australia and occasional international travel.
What You'll Do Install, commission, test, maintain, and optimize TOMRA sorting systems. Diagnose and resolve electrical, electronic, mechanical, software, and network-related issues. Provide exceptional technical support to customers and internal stakeholders. Deliver operator and maintenance training to customer teams. Coordinate service activities, upgrades, and project-related work. Prepare accurate service reports and documentation.
Identify opportunities for upgrades, improvements, and spare parts sales. Collaborate closely with Project Management, Sales, and Technical Support teams. Ensure all work is completed safely and in accordance with company and regulatory requirements. What We're Looking For Required Qualifications Qualification in Electrical, Mechanical, Mechatronics, or a related Engineering discipline. Minimum 3 years of experience supporting industrial equipment in a Field Service, Maintenance, or Technical Support environment.
Strong troubleshooting skills in electrical and electronic systems. Solid mechanical aptitude and hands-on approach to problem-solving. Strong communication and customer relationship skills. Ability to work independently and manage priorities in a dynamic environment. Valid Driver's License. Valid authority to work in Australia. Preferred Qualifications Experience with optical sorting technology. Experience within the recycling industry.
Knowledge of industrial networking, IT systems, and cybersecurity concepts. Additional language skills. What Makes You Successful You are someone who: Enjoys solving complex technical problems. Thrives in a customer-facing environment. Takes ownership and works effectively without close supervision. Communicates technical information in a clear and practical way. Adapts quickly to changing priorities and challenging situations.