EU remote
External Quality Operations Manager
About this role
As External Quality Operation Manager (EQOM), you will be the main quality contact for our Contract Manufacturing Organizations (CMOs), building strong partnerships and overseeing the quality of externally manufactured products. Working with colleagues across Sobi, you will connect day-to-day quality decisions with our commitment to reliable supply. You will combine hands-on quality operations with opportunities to improve how we work with external partners.
The role includes acting as a Qualified Person (QP) delegate and carrying out delegated batch-release activities for the EU market, in line with documented delegation and applicable requirements. QP certification remains the responsibility of the certifying QP. This position is a Hybrid role, based in our Global Hub in Basel Switzerland or Headquarter in Stockholm, Sweden reporting directly to the Associate Director, External Quality Operations.
Key Responsibilities Lead quality oversight of CMOs, ensuring manufacturing and distribution comply with Sobi’s quality system, QTAs and GMP/GDP requirements. Act as a QP delegate for EU batch release, reviewing batch documentation and completing delegated tasks under written delegation, Sobi procedures and EU GMP Annex 16; final certification remains with the certifying QP. Support CMO qualification and maintain QTAs that clearly define quality responsibilities.
Manage deviations, CAPAs, complaints and change requests, ensuring timely resolution and escalation of critical and major quality issues. Review product quality and stability reports, using risk assessments and KPIs to guide remediation and continuous improvement. Support CMO audits, inspection readiness and health authority inspections and audits of Sobi. Lead or represent Quality in technology transfers, product launches and quality transformation initiatives, working closely with cross-functional teams.
You enjoy taking ownership and bringing clarity to complex quality questions. Comfortable moving between operational detail and the bigger picture, you approach changing priorities with structure, sound judgement and a practical mindset. You build trust with colleagues and external partners, ask thoughtful questions and work collaboratively to find solutions without compromising quality. You welcome new ways of working and are motivated by seeing how your expertise can make a difference for patients.