UK remote
ERP Functional Analyst
About this role
ERP FUNCTIONAL ANALYST SANDIACRE, NG10 5AN (ONSITE) COMPETITIVE SALARY Are you an experienced ERP professional with a passion for problem-solving and helping users get the most from business systems? Do you enjoy working closely with colleagues across Finance, Supply Chain, Manufacturing and Warehousing to deliver effective system support and continuous improvement? If so, we have an exciting opportunity for an ERP Functional Analyst to join our global IT team.
In this varied role, you'll provide functional support for our ERP platform, investigate and resolve system issues, support projects and enhancements, and play a key role in improving business processes across multiple international locations. THE ROLE: As an ERP Functional Analyst you will be responsible for: Providing first-line functional support to ERP users across multiple business functions and international sites.
Investigating system issues, identifying root causes, and coordinating resolutions to minimise business disruption. Managing support tickets, ensuring issues are accurately logged, prioritised, and updated through to completion. Working closely with Finance, Supply Chain, Manufacturing and Warehousing teams to understand and support business processes. Translating user requirements into system improvements, change requests, and development specifications.
Supporting ERP system enhancements, upgrades, testing, and implementation activities. Creating and maintaining user documentation, process guides, and knowledge-base articles. Collaborating with ERP specialists, developers, third-party partners, and key stakeholders to deliver effective solutions. Identifying opportunities for process improvement and helping drive best practice across ERP applications. Building strong working relationships across the organisation while delivering a high level of customer service and user support.
THE CANDIDATE: The ideal ERP Functional Analyst: Previous experience supporting and administering ERP systems within a manufacturing, engineering, distribution, or supply chain environment. Strong understanding of business processes across functions such as Finance, Purchasing, Inventory, Manufacturing, and Warehousing. Proven ability to investigate, troubleshoot, and resolve ERP-related issues while delivering excellent user support.