Enterprise Account Manager

About this role

About the Role As an Enterprise Account Manager, you'll own a portfolio of Agility's largest and most strategic clients, with a primary mandate to grow those accounts, expanding revenue, deepening product adoption, and broadening Agility's footprint across the organization. Acting as a trusted executive advisor, you'll build relationships with C-suite and senior leadership, orchestrate cross-functional resources, and lead sophisticated account strategies that turn satisfied customers into expanding, multi-year partners.

You'll be joining a company with more than 20 years of industry expertise, helping communications, PR, and marketing teams solve real business challenges through media intelligence, monitoring, and AI-powered insights. This is a relationship-driven, growth-focused role where success is measured by net revenue expansion across your portfolio. You'll inherit an established book of enterprise accounts and be responsible for identifying, building, and closing upsell, cross-sell, and multi-year expansion opportunities, alongside protecting the base through strong renewal outcomes.

Reporting to the Managing Director, UK, you'll serve as the strategic and commercial owner of your accounts, with growth as your north star. Working closely with Customer Success, Product, Solutions Engineering, and Marketing, you'll uncover whitespace within existing organizations, build the business case for expansion, and lead your accounts toward their next stage of investment in Agility. This role is ideal for someone who thrives on account growth — who sees every enterprise relationship as a portfolio of untapped opportunity, enjoys navigating complex, multi-threaded stakeholder environments, and is energized by hitting expansion targets, not just retention numbers.

What you’ll do As a key member of our Enterprise Account Management team, you'll manage a portfolio of strategic enterprise clients, with growth as your primary objective — while ensuring retention as the foundation that makes growth possible. Drive Account Growth Serve as the primary strategic and commercial relationship owner for a portfolio of enterprise accounts, with net revenue expansion as your core success metric.