Engineering Technician

About this role

About Us We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology. About the Role As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state-of-the-art, automated Customer Fulfilment Centre in Erith.

You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands-on role where you'll work with cutting-edge technology in a fast-paced, high-tech environment You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.

About you Are you the one we’re looking for? Here’s what makes a great Engineering Technician candidate: Experience: Minimum 2 years of hands-on maintenance experience in an engineering, manufacturing, or industrial environment. Qualifications: Level 2 BTEC/NVQ in engineering (or equivalent) preferred; Level 3 or higher is a bonus. Technical Knowledge: Basic understanding of automation hardware/software or working knowledge of PLCs, SCADA systems, and conveyors is advantageous.

Problem Solving: Strong analytical mindset with proven ability to diagnose and solve issues effectively. Key Skills: Excellent communication, interpersonal, and organisational skills, with the ability to prioritise work and share knowledge. What we offer We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect: Time to recharge : 264 hours annual leave (rising after 5 years), plus the option to buy more.